Transport Operator

Menzies Distribution are currently looking for an experienced Transport Operator to join our busy team based in Wednesbury. The purpose of this role is to be responsible for managing and executing the Day 1 Plan ensuring all work is distributed whilst complying with Transport Legislation, Health & Safety and customer service requirements. You will ensure that the drivers deliver the customer’s products on time and in full using the most cost-effective means possible and best use of available resources and ensuring Transport Planner is aware of any need to manipulate the plan. You will be responsible for Tracking and Tracing all runs live to ensure that once dispatched the drivers arrive at the customer premises within the agreed time windows, and managing any day 1 for 1 issues / delays accordingly.  System compliance – Ensuring that all jobs are built, resourced and managed correctly in TMS system, POD Images are clear and correct, and de-brief both manually and through InMotion is accurate and up to date.

The Details:

• Salary: £30k Per Annum 
• Site: Wednesbury
• Shift Pattern: Mon-Fri
• Hours: 09:00-18:00
• Monthly Pay
• Parking Onsite
• Holidays: 28 Days including Bank Holidays

Transport Operator Duties

• Liaise with planners to ensure that all relevant deliveries are met within requested delivery windows
• Close relationship with the Pallet Force Team to understand and confirm driver dispatch has occurred at planned times.
• Live Track and trace of all own fleet vehicles, ensuring all comms and any issues are raised through the correct channels, with corrective actions confirmed and communicated back to Transport planner.
• Liaise with Customers as required in relation to delays and possible issues with delivery through customer service team or through Out of hours process.
• Manage all comms on the Subcontractors Portal for day 1 plan. Regular check of online messages to identify and capture 3^rd party subbie issues on the road.
• Feed Back any issues on the road to the Transport planner, ensuring up-to-date information and ETAs are known for re-planning of any delayed consignments
• Monitor Compliance on TMS system, challenging any driver behaviour affecting live information being visible on the system
• Be fully trained and aware of operating Processes for driver tracking systems and any other associated software
• Play a key role in Revenue capture process, ensuring returns and re-deliveries are processed correctly and demurrage is charged accurately when appropriate

Key Experience and Qualifications:

• People management skills
• Previous knowledge & experience in the transport industry
• Experience of working in a busy Transport office
• Knowledge of Drivers Hours, Tachograph and WTD legislation
• Good standard of education
• Strong administration and IT skill set
• Knowledge of Health & Safety
• Hold a full UK driving licence

Technical skills and behavioural competencies:

• Self-starter who works on their own initiative
• Ability to prioritise
• Team Player
• Good communication skills
• Lateral thinker
• Works well under pressure
• Able to develop relationships with others (both internal and external)
• Problem solving and decision-making skills
• Driver engagement and Customer service skills

Benefits

• Uniform & PPE provided
• Pension Scheme
• Cycle to Work
• Training opportunities and development plan

INCLUSION

Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.  

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Contact information

Julie Stevenson