🌍 Job Opportunity: Accommodation, Activities & Welfare Officer
Location: Cambridge Area
Salary: £26,825 - £28,629 per annum (APT&C Scale 6)
Hours: Full-time, 37 hours per week (Full Year Contract)
Contract Type: Permanent

Are you passionate about providing exceptional support to international students? Join a vibrant educational institution as an Accommodation, Activities & Welfare Officer, where you will play a vital role in ensuring students' well-being, fostering cultural exchange, and supporting academic success.

About the Role

This role is pivotal in supporting the welfare and accommodation needs of international students. You will work closely with homestay families, students, and internal departments to provide a seamless experience for those studying away from home. Your responsibilities will encompass student accommodation, welfare, social activities, and admissions processes.

This position involves occasional evening and weekend work on a rota basis, as well as travel to visit homestay families.

Key Responsibilities

Accommodation Management

• Source and assess quality accommodation, including homestays, while ensuring safeguarding and health and safety standards.

• Maintain a robust database of accommodation options and act as the main point of contact for all accommodation-related inquiries.

• Conduct annual inspections of homestay accommodations, including DBS checks and safeguarding assessments.

• Liaise with homestay families and students to ensure high levels of satisfaction.

• Develop new homestay family opportunities to meet growing student needs.

Welfare Support

• Serve as the first point of contact for welfare and accommodation issues throughout the academic year.

• Provide guidance on accessing healthcare services and coordinate a social programme for international students.

• Address safeguarding concerns, referring cases to relevant support services when necessary.

• Organise transportation, including weekly bus passes and airport transfers.

Admissions & Compliance

• Process ESOL admissions and assist with visa applications, ensuring compliance with UKVI requirements.

• Maintain accurate records and liaise with finance to ensure timely homestay payments.

• Support financial management related to student accommodation and activities.

Event Coordination

• Organise and participate in social activities and meet-and-greet sessions for international student groups.

• Coordinate departure briefings and assist with transport bookings for social events.

About You

Essential Skills & Qualifications

• GCSEs in English and Maths (Grade 4/C or above) or equivalent experience.

• Proficient in Microsoft Office and CRM systems.

• Strong interpersonal and communication skills, with experience in customer service or administrative roles.

• Knowledge of safeguarding practices and student welfare requirements.

• Understanding of visa application processes and compliance regulations.

• Ability to work independently, solve problems, and manage tasks with attention to detail.

Desirable Experience

• Familiarity with accommodation and welfare needs of international students.

• Experience in a similar role within education or hospitality.

• Knowledge of Cambridge and surrounding areas.

Why Join Us?

• Competitive Benefits: 27 days of annual leave plus bank holidays.

• Pension Scheme: Enrolment in the Local Government Pension Scheme.

• Supportive Environment: Collaborate with a dedicated team in a dynamic, multicultural setting.

• Career Development: Opportunities to enhance skills in welfare, compliance, and event coordination.

How to Apply

Are you ready to make a difference in the lives of international students? Apply now!

For more information or to express your interest, contact Choice Teachers or submit your CV and cover letter.

The institution is committed to safeguarding and promoting the welfare of children and vulnerable adults. All roles are subject to satisfactory pre-employment checks, including an enhanced DBS check.

Be the difference in students’ lives—join us today!

Contact information

Ron Belkin