Customer Services Advisor

Location: Rochdale
Working Hours: Monday to Friday, 37.5 hours per week
Salary: £12.30 per hour
Contract: Temporary (Immediate Start)
Benefits: Onsite Parking

We are looking for a dedicated and experienced Customer Services Advisor to join our client's team in Rochdale. This is a temporary position with an immediate start, designed to support the team during a busy period. You will be responsible for a range of administrative tasks, ensuring smooth processing of customer orders.

Customer Services Advisor Key Responsibilities:

• Receive and input customer orders into the system
• Update delivery information and track order statuses
• Check stock levels to ensure availability for orders
• Process orders efficiently and accurately
• Maintain and update order details in the system
• Communicate with the warehouse team to monitor and track orders
• Update paperwork related to orders and deliveries
• Manually input order details as required
• Communicate with customers via phone to assist with order queries
• Respond to customer queries via email and provide necessary support
• Provide general administrative support to the team
• Liaise with other offices and teams as necessary

Customer Services Advisor Required Skills and Experience:

• Previous experience in order processing and customer service
• Proficiency in Microsoft Word and Excel
• Strong attention to detail
• Excellent phone manner and communication skills

This Customer Services Advisoris a great opportunity for someone with experience in order processing and customer support. If you're looking for an immediate start and want to join a busy, dynamic team, we’d love to hear from you.

Please apply online for this Customer Services Advisor role

Contact information

Stacy Hemmings