Junior Desk Side Support Engineer

Location: Birmingham

Salary: £26,000 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 14^th May 2026

As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1^st time role in the industry

KEY DUTIES

• Provide a single point of contact to internal colleagues reporting IT-related incidents.
• Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
• Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
• Excellent ability to troubleshoot and problem solve

CANDIDATE REQUIREMENTS

• Excellent communication skills
• A desire to provide customers with excellent services
• A desire to learn new skills

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

To Apply

If you feel you are a suitable candidate and would like to work for the Back2Work Group, please proceed through the following link to be redirected to their website to complete your application.

https://backtoworkuk.com/adw-tal-it-wmca-185

Contact information

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