Junior Desk Side Support Engineer

Location: Birmingham

Salary: £26,000 per annum

Vacancy Type: Permanent

As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1^st time role in the industry

KEY DUTIES

• Provide a single point of contact to internal colleagues reporting IT-related incidents.
• Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
• Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
• Excellent ability to troubleshoot and problem solve

CANDIDATE REQUIREMENTS

• Excellent communication skills
• A desire to provide customers with excellent services
• A desire to learn new skills

To Apply

If you feel you are a suitable candidate and would like to work for Back2Work, please proceed through the following link to be redirected to our website to complete your application.

https://leepgroup.com/leep-talent-adw-it-wmca-11.5

Contact information

A Member of the Ad Warrior Team