Service Delivery Leader

Location: Gateshead NE8 1NS

Salary: £15.80 per hour

Hours Per Week: 40

Are you passionate about making a real difference in people’s lives? Do you have the experience and drive to lead high-quality, person-centred care for individuals with complex needs? If so, they’d love to hear from you!

The Role

As a Service Delivery Lead, you’ll:

• Provide leadership and guidance to staff across multiple sites.
• Ensure the highest standards of care and support are consistently delivered.
• Develop and implement systems and processes that promote quality, safety, and inclusion.
• Collaborate with governing bodies and contribute to new business opportunities.

You’ll be part of a service that champions flexible, person-led support for people with a wide range of needs.

There will be a requirement to provide a presentation at interview stage.

Who They’re Looking For

They’re on the lookout for a dedicated and experienced Service Delivery Lead to join their team. You’ll work closely with their Complex Care Manager to support individuals with a range of challenging and complex needs, ensuring they live full, meaningful lives.

What You’ll Need:

• Minimum 2 years’ experience supporting individuals with challenging behaviour in a supported living setting.
• Experience in Positive Behaviour Support (PBS) and managing multi-site services.
• Full UK Driving License, and access to your own vehicle.
• Proven ability to support individuals with diverse needs including:
• ADHD
• Learning Disabilities
• Autism
• Foetal Alcohol Syndrome
• Personality Disorders
• Sensory Processing Needs
• Level 5 Diploma in Health and Social Care (or willingness to work towards it).
• On-call availability as part of the role.

Benefits

• Birthday Off – Celebrate your day with a paid day off!
• CQC Bonus – £30 voucher for a “Good” rating, £50 for “Outstanding.”
• Recognition Rewards – Be celebrated for going above and beyond.
• Excellent Training – Ongoing development and learning opportunities.
• Generous Annual Leave – 25 days + 8 bank holidays (rising to 28 days after 5 years).
• Pension Scheme and access to their Employee Assistance Programme.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

https://www.jobtrain.co.uk/shaftesbury/Job/JobDetail?JobId=6174

Contact information

A Member of the Ad Warrior Team