Lived Experienced Coordinator (South) Dependency and Recovery

Location: London

Salary: £25,207 per annum plus benefits

Vacancy Type: Permanent

Closing Date: 6^th October 2025

We are recruiting for Lived Experience Coordinator for Dependency and Recovery. 

Role Responsibilities

You will be working remotely as part of a flexible, multi-disciplinary team, covering boroughs across London as a Lived Experience Co-Ordinator in the Dependency and Recovery Services as part of the CRS probation system.

You will contact new POP, providing an information pack, promote the benefits of working with us and introduce them to our Lived Experience Peers (LEPs). You will establish a referral pathway and continually promote our service in London via locally tailored marketing/publicity, e.g., roadshows/events, workshops, surgeries, local media, leveraging material from our ongoing “More Than My Past” campaign, giving voice to people with lived experience, and reinforcing the message that recovery is possible

Our aim is to reduce re-offending through a comprehensive, holistic and person-centred package of support. Our service is tailored to meet individual needs by delivering a range of programmes within the Dependency and Recovery framework.

This role is primarily responsible for the development and management of the LEP’s Mentor service You will be required to recruit, train and supervise day to day management of volunteers and LEP’s

You will also co-ordinate team meetings, update training and provide supervision for LEP’s and Volunteers and where applicable support with Level 2 peer mentoring qualification

You will be required to manage a diverse case load with a range of complexities and risk levels. You will be responsible for completing comprehensive assessments, creating a collaborative action plan, maintaining accurate record keeping throughout.

You will be responsible for adhering to the targets set by Forward and the local commissioners. Co-operative working relationships with other partner agencies and probation staff are vital to this role.

In addition to Monday-Friday we will provide out of hours support, so some degree of flexibility will be required (eg. evenings 5– 9pm/weekends 9am–5pm) provided virtually 1:1 and through an online and telephone helpline.

You may at times be required to attend our head office for training.

All probation-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.

Checks will require you to provide information on the below:

• Yourself (personal information, financial information, police information, criminal history)
• Your family (parents, parents’ partners, siblings, partner(s), children)
• Co-residents
• Associations that may cause a conflict of interest with your role or the prison service.
• Background checks across police information systems on you, your family and other associates
• Credit reference checks
• Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
• Other government and overseas agency or police checks.

The Ideal Candidate

• Please see the skills and experience needed below for this role.
• Knowledge of the issues facing service users in the criminal justice sector.
• Previous experience of providing a peer support service to this or a similar client group or working closely with volunteers
• Demonstrable experience of managing high caseloads, carrying out risk/ comprehensive assessments, SMART action plans and effective case records
• Experience of delivering both 1:1 and group-work interventions using motivational techniques
• Experience of providing training and support for peer support services to prisoners, or those with drug or alcohol problems
• The ability to set and stick to professional boundaries
• Ability to work effectively with key partners in order to successfully deliver projects
• Demonstrate the ability to organise workload, ensuring effective time management and prioritisation to meet targets
• Understanding of, and commitment to, the principles of equal opportunity and GDPR requirements including client confidentiality
• Experience of strong communication skills with people from a range of backgrounds in a sensitive, supportive and professional manner

Benefits

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please proceed through the following link to be redirected to their website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/241/lived-experience-coordinator-south-dependency-and-recovery.html

Contact information

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