The Business Development Manager is responsible for driving revenue growth by maintaining and expanding relationships with existing clients while aggressively pursuing new business opportunities. This role functions similarly to a Sales Account Manager, with a strong emphasis on prospecting, negotiation, and closing deals. The ideal candidate is confident, persuasive, and highly motivated by sales incentives, with the ability to influence decision-makers and consistently convert opportunities into signed agreements.

Client Relationship Management

• Manage and grow relationships with existing clients and customers to ensure long-term retention and revenue expansion.
• Serve as the primary point of contact for assigned accounts, understanding client needs and aligning solutions accordingly.
• Identify upselling and cross-selling opportunities within current accounts.

New Business Development

• Proactively identify, pursue, and secure new clients through outbound sales efforts, networking, referrals, and lead generation activities.
• Develop and execute strategies to penetrate new markets and expand the customer base.
• Maintain a strong sales pipeline and consistently meet or exceed new business targets.

Sales, Negotiation & Closing

• Lead all aspects of the sales cycle, including presentations, proposals, pricing discussions, and contract negotiations.
• Confidently negotiate terms with clients and customers to achieve mutually beneficial agreements.
• Demonstrate strong closing skills with the ability to gain client commitment and secure “yes” decisions.

Communication & Representation

• Clearly and persuasively communicate the company’s value proposition to prospects and clients.
• Build credibility and trust through professional presence, charisma, and relationship-building skills.
• Represent the company at client meetings, industry events, and networking functions as needed.

Reporting & Collaboration

• Track sales activities, pipeline progress, and performance metrics using CRM tools.
• Collaborate with internal teams to ensure smooth onboarding and ongoing client satisfaction.
• Provide market feedback and insights to support pricing, service offerings, and sales strategy.

Minimum Requirements:

Qualifications:

• Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred).

Job-specific experience:

• 3+ years of experience in sales, account management, or business development.
• Proven track record of meeting or exceeding sales targets in a performance-driven environment.

Contact information

Keiara Govender