Job Title: Credit Controller
Location: Hemel Hempstead
Salary: £32,000 - £33,000

What you want to know about this employer

· Hugely successful Finance business who provide tools that support companies to acheive their growth goals.

· An extremely well organised, structured business with a warm family feel, a traditional yet down to earth culture

Purpose of role

You will be the first point of contact for debtor communications, helping to ensure timely payments and maintain positive relationships. Your focus will be on overseeing a client portfolio, verifying invoices, and managing risk, all while supporting excellent customer service standards.

Responsibilities:

• Proactively manage a portfolio of 400+ customer accounts to ensure prompt payment of purchased debts.
• Liaise with debtors to confirm invoice validity and agree payment timelines.
• Post transactions and maintain accurate client ledgers.
• Use a range of tools to monitor portfolio risk and performance.
• Provide copy invoices and resolve disputes to facilitate payment.
• Communicate with clients and debtors via email, phone, and post.
• Attend monthly portfolio reviews and team meetings.
• Support colleagues across departments as needed.

Requirements:

• Excellent communication and negotiation skills.
• Strong attention to detail and a proactive approach to problem-solving.
• Ability to balance commercial risk with service quality.
• Comfortable working with systems and financial records.
• Previous experience in credit control, finance, or client account management is desirable.

What’s on Offer:

• Hours: Monday to Friday 8:30am to 5pm (Hybrid)

  Contract Type: Permanent

• A supportive and dynamic team environment
• Ongoing training and development opportunities
• Exposure to a broad client base and varied workload
• Career growth potential within a well-established business
• WFH Monday and Friday, early finish on a Friday

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
 
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Contact information

Lisa Payne