Job Title: Warehouse Shift Supervisor
Location:  Elstree, Hertfordshire
Salary: £31,000 + £4840 shift allowance

Contract: Full time, permanent

Hours: 6am – 2pm / 2pm – 10pm Monday to Friday

Smart10 are proud to be recruiting on behalf of an industry-leading pharmaceutical manufacturer for an experienced Warehouse Shift Supervisor to join their high-performing team. This is a fantastic opportunity to step into a key leadership role within a GMP-regulated environment, where quality, precision, and continuous improvement are at the heart of everything they do.

The Role:

As Warehouse Shift Supervisor, you’ll be responsible for overseeing daily warehouse operations, ensuring compliance with GDP, GMP, and Health & Safety protocols. You will manage a team of Warehouse Operatives, coordinate shift activities, and play a critical role in supporting commercial and export logistics.

You’ll also act as the first point of contact out-of-hours and provide structured training and development support to your team.

 Key Responsibilities:

• Plan and supervise shift operations to meet production and sales targets.
• Allocate duties, manage schedules, and cover staff absences.
• Monitor and communicate Key Performance Indicators (KPIs).
• Conduct regular team briefings and ensure compliance with SOPs.
• Oversee stock checks, product storage, and dispatch accuracy.
• Ensure warehouse security and proper handling of hazardous materials.
• Be the main contact for coordinating UK and export shipments.
• Support training and continuous improvement initiatives across the team.
• Maintain accurate stock traceability and documentation in SAP and other systems.

Person Specification:

Essential Skills & Experience:

• Previous supervisory/people management experience in a warehouse or manufacturing environment.
• Experience working within GMP/GDP-regulated environments (3–5 years).
• Strong attention to detail and compliance with written procedures.
• Solid communication and problem-solving skills.
• Comfortable using ERP/WMS systems (SAP preferred) and Microsoft Office.
• Valid Reach Truck licence
• GCSEs (or equivalent) in Maths & English.
• Must be able to drive to get to the location

Desirable:

• Pharmaceutical industry experience.
• Motorised pallet truck licence.

Additional Requirements:

• Able to pass a Basic DBS check and provide 5 years of employment references.
• Willingness to be part of the on-call rota (minimum 7 weeks per year).

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

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Contact information

Lisa Payne