Careers

Aftermarket Spares & Parts Engineer / Aftermarket Sales Engineer / After Sales Engineer

Severn Glocon UK Valves (Gloucester)

Part of Severn Group, Severn Valve manufactures and supports high-quality valves for the energy industries. Its control, choke and butterfly valves are pre-eminent in the global market, underpinning the reliability and high performance of business-critical client infrastructure. Severn Valve’s global reach, technical prowess, and collaborative approach – all founded upon a heritage of British engineering excellence – helping to assure production continuity for clients and reduce the prospect of costly downtime. Its understanding of the life-cycle of assets positions Severn Valve to offer end-to-end engineering solutions, enabling clients to meet their core imperatives: safe operations and minimum downtime.

Aftermarket Spares & Parts Engineer / Aftermarket Sales Engineer / After Sales Engineer

Business Need / Purpose of Role:

To qualify enquiries and the preparation and submittal of Aftermarket quotations for spare parts and on occasion Actuator assemblies and Spare Parts Interchangeability Records, targeted to deliver the required level of sales volume for the Division.

Objectives:

• Review enquiries and qualify them. Therefore checking to ensure the required information is available to allow Severn to size and select a suitable product.
• Correspond with external Sales and Customers to find any missing information.
• Size and select the appropriate products to meet the parameters of the enquiry and that give Severn the best viable commercial chance in winning a subsequent purchase order.
• Handling customer queries and clarifications.
• Managing time to ensure that bid due dates are respected.
• Managing customer/Sales expectations as to bid due dates.
• Initial order entry and Contract review.
• Work in conjunction with Gloucester & Chennai Offices as and when required.
• Create positive interface communication link between the customers, representatives and the internal Sales teams.
• Provide proactive support to the customer base, representatives, and the company’s external Sales team.

Education and/or Experience:

Qualifications/Education/Experience

• Higher National Certificates/Diplomas or equivalent from college; with a minimum of 4 years related experience and/or training; or equivalent combination of education and experience.

• Knowledge of pressure equipment & standards.
• Proven problem-solving skills.
• Proven background in Mechanical Engineering.
• Proven background in Engineering Sales.
• Ability to cope with pressure and achievement of deadlines.
• Excellent knowledge of Microsoft Office including excel, Outlook, Teams, Word and an understanding/experience of using a CRM system.

Contact information

recruitment@severnvalve.com