Position:  Branch Manager

Location:  Surrey

Salary:  Up to £45k + Benefits Package

We are seeking a dynamic and experienced Branch Manager for this exciting opportunity, to lead operations, drive profitability and ensure high standards of customer service and compliance. This role requires strong leadership, strategic planning, and operational oversight across all aspects of branch performance.

Main Roles & Responsibilities:

• Lead, motivate and influence branch staff in a disciplined yet positive manner.
• Attend management, safety, and training meetings.
• Monitor branch performance and implement improvements.
• Collaborate with other branch managers to share best practices and resolve challenges working as a team.
• Coordinate local marketing initiatives in partnership with the Marketing team.
• Oversee facility needs and ensure operational readiness.
• Recruit, train, and manage branch staff, including performance appraisals and incentive plans.
• Maintain compliance with Health & Safety regulations and ISO9002 standards.
• Supervise vehicle maintenance and ensure legal compliance.
• Allocate resources effectively for removals and warehouse operations.
• Ensure accurate financial, operational, and personnel reporting.
• Foster strong customer relationships and uphold service quality.
• Represent the company at industry events such as BAR meetings.
• Client liaison, including first level claims and complaints.

Experience & Qualifications:

• Previous industry experience is preferred but not essential. Full training will be provided.
• Proven experience in branch or operations management with commercial acumen - Essential
• Strong leadership, man-management and team development skills - Essential
• Excellent communication, positive influencing and problem-solving abilities - Essential
• Knowledge of Health & Safety and Quality Compliance Standards - Essential
• Ability to manage budgets, logistics, and customer service - Essential

Remuneration & Benefits Package:

• Competitive Salary between £40,000 to £45,000 depending on experience
• Permanent, full-time
• 20 days holiday + 8 bank holiday
• Company pension
• 2 x paid volunteering days
• Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers and services, reward and recognition programme.
• Employee Referral Scheme
• Career development opportunities
• Company awards and events
• Free on-site parking

* If you'd like to know more about this Removals Branch Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.

Red Recruit specialise in removals, relocations and fine art shipping recruitment, with opportunities across all levels.  Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.