Are you an experienced Care Worker or Care Team Leader looking for new opportunities in the Home Care Sector? 

Radis Community Care have an opportunity for a compassionate and skilled Deputy Care Manager (Extra Care) to join our team at Hartfields Retirement Village Extra Care scheme in Hartlepool.

About the role

As a Deputy Manager you will support the Service Manager with:

• Operational & Service Delivery Oversight – Growth ensuring the service is viable  – Gross margin and contribution meet the specified requirements.
• Regulatory Compliance & Quality Assurance
• Supporting adherence to CQC standards, safeguarding legislation, and health & safety.
• Staff Leadership & Development
• Supervision of care and support teams; assisting with rostering, induction, training and performance, promoting staff wellbeing and modelling best practice in person-centred care.
• Resident, Family & Stakeholder Liaison
• Building trusting relationships with residents, families and next of kin; addressing concerns, feedback and complaints promptly; communicating with social workers, health professionals and scheme partners to coordinate joined-up support.
• Administrative, Financial & Governance Support
• Managing resident records, documentation, and scheme data, supporting with budget monitoring, stock control, income/expenditure, KPI’s tracking and contract compliance, ensuring systems are accurate and audit ready.

Requirements

• Expected qualifications - NVQ 3 preferred. Working towards or prepared to be registered onto Level 5
• Minimum experience required – experience in extra care preferred.

Benefits You'll Enjoy:

• Mileage allowance for cars and bikes.
• Nat West pension scheme with contributions from Radis.
• Exciting opportunities for career progression.
• Fully structured induction and ongoing support for all new starters.
• Refer a friend program with a minimum payment of £100 per recommendation and unlimited payments (subject to conditions).
• Minimum of 28 days annual leave for full-time contracts.

Additional Requirements:

• Enhanced DBS check is mandatory for this role.
• Possession of a driving license with access to a vehicle is advantageous, as some travel may be required.

About Radis: Since 2001, Radis Community Care has been a leading provider of community-based social care and support for vulnerable adults and children in England and Wales. Our focus is on helping people live independently in their own homes and be active members of their local communities.

Take the next step in your career and make a meaningful difference in the lives of others. Apply now to become a valued member of our dedicated team!

At Radis Community Care, we embrace diversity and equal opportunities, welcoming applicants from all sections of the community.

INDTL

Contact information

The Recruitment Team, 0330 100 8181, recruitment@radis.co.uk