Account Manager
Trafford Park / Travel Required
£30,000 + Bonus
Monday to Friday 8am–4:30pm or 8:30am–5pm
As an Account Manager, you will be responsible for supporting the delivery of Managed Service accounts across multiple UK sites, with a key focus on onsite inductions, assessments, and managing the National Resource Team (NRT).
This is a hands-on, operational role where you will spend time both coordinating recruitment activity and being visible on site, ensuring a consistent and high-quality onboarding experience for all candidates.
You will play a key role in linking central resource with onsite delivery, ensuring we meet client demand while maintaining compliance and service standards.
Key Responsibilities
- Support and Manage the National Resource Team (NRT) to coordinate candidate flow and bookings
- Help to Screen CVs, conduct initial calls, and manage candidate pipelines
- Attend client sites to support inductions, assessments, and onboarding activity
- Ensure a consistent and professional candidate experience across all locations
- Coordinate and schedule site tours, inductions, and team focus
- Ensure all compliance and right to work checks are completed prior to start
- Travel to multiple sites to support onboarding and operational delivery
- Build strong relationships with the team and stakeholders
- Conduct regular check ins to review performance, engagement, and service levels
- Maintain accurate records and ensure all systems are updated in line with process
- Meet KPI and MI reporting deadlines consistently
About You
- Full UK driving licence and willingness to travel to multiple client sites
- Strong people skills with the ability to build lasting relationships
- Experience within recruitment, customer service, or onsite operations
- Highly organised with strong attention to detail
- Self-motivated with a proactive and solutions-focused approach
- Excellent communication skills, both verbal and written
- Comfortable working in a fast-paced, high-volume environment
Benefits
- In-house and external training / apprenticeships to support development
- 25 days holiday + 1 day for your birthday (rising to 30 with service) + bank holidays
- KPI / fulfilment-based bonus structure
- Free onsite parking
- Onsite gym
- Social events including team nights and trips abroad
- Employee of the Quarter awards
- Enhanced company sick pay and pension scheme
- Free eye tests and contribution towards glasses
- Online GP access
- Employee Assistance Programme (EAP)
- Death in service (3x salary)
To apply, please submit your CV via the job posting.
Proman is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace and encourage applications from all backgrounds.