Key Account Manager (48677)

Job title: Key Account Manager
Job type: Full-time
Emp type:
Salary type: Market related
Location: Cape Town
Job published: 09 July 2025
Job ID: 48677

Job Description

Do you consider yourself a strategic, commercially minded "foodie" who thrives in building long-term relationships and delivering high-impact growth? We are looking for a Key Account Manager with strong experience in the Out-of-Home (OOH) or Quick Service Restaurant (QSR) channels to manage a portfolio of major national accounts and drive consistent, profitable revenue growth

In this role, you'll be the primary interface between our business and nominated national clients-developing and executing sales strategies that grow volume, improve gross margins, and strengthen our market position through product innovation and tailored solutions

Duties and Responsibilities:

  • Manage and take full accountability for nominated National Key Accounts, ensuring volume and market share growth across our OOH product range
  • Build multi-level national and regional relationships, including negotiating pricing, trading terms, promotions, rebate management, and resolving account queries
  • Collaborate cross-functionally with Regional OOH Sales Teams, Technologists, NPD Chef, and Marketing to deliver product innovation and project timelines
  • Identify market trends and new opportunities to develop strategic growth plans for existing and new products
  • Prepare and present compelling customer-facing product solutions and innovation proposals
  • Oversee sales forecasting, planning, and stockholding alignment in line with S&OP and national stock guidelines
  • Analyse and report on sales volumes, product margin performance, and promotional effectiveness across accounts
  • Drive the execution of innovation programs to increase category penetration and capture market share
  • Conduct regular sales meetings, reporting, and strategic reviews with internal stakeholders and client partners
  • Align sales strategies with broader business objectives, ensuring both short- and long-term profitability as well as analysing margin performance by product
  • Reports to the General Manager

Minimum Requirements:

Education and Experience:

  • Matric / Grade 12 essential
  • Tertiary qualification in Sales, Food Technology, Food Science, Business, or related field (Food Science/Food Tech preferred)
  • Minimum of 5 years' experience in OOH and/or QSR sales with national account exposure
  • Proven experience in driving sales growth, managing major customer accounts, and launching new food products

Knowledge and Skills

  • Strong negotiation and influencing skills
  • Excellent project management and planning ability
  • Sales analysis and performance tracking
  • People and stakeholder management across various levels
  • Strategic business development
  • Strong execution of business plans and innovation delivery
  • Ability to communicate across multiple levels and departments
  • Commercially savvy with strong forecasting and analytical insight
  • Passionate about food - a true "foodie" with product insight, experience with new product launches & project management

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