Job Description
A leading South African Healthcare Company has a vacant position for a Receptionist / Office Administrator based in Gauteng (Kempton Park).
The role supports the business by ensuring the efficient management of front-office operations and administrative functions while maintaining a professional and welcoming environment for clients, suppliers, and staff.
Overview of the role:
The Receptionist / Office Administrator is responsible for managing the reception area, handling incoming communications, coordinating administrative duties, and providing support to various departments to ensure smooth day-to-day operations.
Key Responsibilities: (Including, but not limited to:)
- Professionally receive and welcome visitors, clients, and suppliers
- Manage the company switchboard and direct calls appropriately
- Handle incoming and outgoing correspondence, courier services, and deliveries
- Maintain an organized and professional reception area at all times
- Schedule meetings and assist with meeting room bookings and preparations
- Perform general administrative duties including filing, scanning, photocopying, and document management
- Assist with ordering and maintaining office supplies and stationery
- Support various departments with administrative and coordination tasks
- Capture and maintain accurate records and databases
- Ensure all company documentation is handled confidentially and securely
- Coordinate and support office-related events and activities when required
- Ensure compliance with company policies and procedures
- Maintain effective communication with internal and external stakeholders
- Provide general office support to management and staff
Required Skills and Competencies:
- Effective verbal, written, and interpersonal communication skills
- Professional telephone etiquette and customer service orientation
- Strong organizational and multitasking abilities
- Ability to work independently and under pressure
- High level of professionalism and attention to detail
- Time management and problem-solving skills
- Ability to maintain confidentiality and professionalism at all times
- Willingness to adapt to changing priorities and business requirements
Core Competencies:
- Customer Service Excellence
- Administrative Coordination
- Communication Skills\
- Time Management
- Attention to Detail
- Professionalism and Reliability
- Team Collaboration
Personal and Educational Specifications:
- Matric / Grade 12 is mandatory
- A minimum of 3-5 years' experience in a receptionist or administrative role
- Computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint)
- Excellent verbal and written communication skills
- Ability to manage multiple tasks and meet deadlines effectively
- Strong administrative and record-keeping capabilities
- Professional appearance and conduct
- Team player willing to provide support across departments when required
Remuneration:
- Market-related remuneration package
