At Medihelp, we live our values — excellence, compassion, collaboration, and transparency — every day. These values shape how we lead, how we govern responsibility, and how we safeguard the sustainability of our Scheme, and how we make a tangible difference in the lives of our members.

The primary role of this position is to lead, manage, and support a team of case managers in delivering high quality, clinically appropriate, and cost-effective care coordination, while ensuring compliance with clinical protocols, scheme rules, and regulatory requirements.

REQUIREMENTS

A relevant degree or diploma in Nursing, with current registration with the South African Nursing Council (SANC).

At least five years’ relevant experience, including a minimum of four years in a managed healthcare environment, specifically within case management.

At least two years’ experience in a team lead role within case management or pre-authorisation.

A valid driver’s license

KEY COMPETENCIES

Excellent communication skills.

Computer literate in MS Office.

Assertive and able to build trust and develop team members.

Ability to handle conflict.

Function well under pressure.

Excellent negotiation and decision-making skills.

Ability to function independently.

Join a team where our values guide everything we do — from how we work together to how we serve our members.

Contact information

Cicelia Strauss