Customer Service Advisor (117117)

Overview

Reference
117117

Salary
£25,000 - £30,000/annum

Job Location
- United Kingdom -- England -- East of England -- Cambridgeshire -- Peterborough

Job Type
Permanent

Posted
07 August 2025


Customer Service Advisor – Peterborough - £25k-£30k DoE

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping people? If so, we want to hear from you!

About the Role:
Our client, a well-established company based in Peterborough, is looking to recruit a friendly and reliable Customer Service Advisor to join their busy team. This is a fantastic opportunity for someone who enjoys engaging with customers and delivering outstanding support.

Key Responsibilities:

  • Handling inbound customer enquiries via phone, email, and live chat
  • Providing accurate information and resolving issues efficiently
  • Maintaining excellent communication and professionalism at all times
  • Processing orders, returns, and managing customer accounts
  • Working closely with other departments to ensure customer satisfaction

What We’re Looking For:

  • At least 1+ Years’ experience in customer service or a similar role is preferred
  • Strong communication skills, both verbal and written
  • A positive attitude and the ability to remain calm under pressure
  • Good organisational skills and attention to detail
  • Flexibility to work shifts as required

Why Apply?

  • Competitive salary and benefits package
  • Ongoing training and career development opportunities
  • Friendly and supportive work environment
  • Convenient location in Peterborough with good transport links

How to Apply:
If you’re ready to take the next step in your customer service career, call us in the Peterborough office on 01733558877 for a confidential discussion.

 

INDPB


Contact information

Nathan Kew