Key Responsibilities

Debtors Administration

• Assist with debtor account management and follow-ups
• Support collections processes and maintain accurate debtor records
• Reconcile account information and help resolve discrepancies

WCD (Workflow Control Documents) Management

• Scan and electronically file WCDs
• Verify accuracy and completeness of all documentation
• Assist in processing and closing open WCDs
• Track, monitor, and maintain documentation in an organized manner

Sales & Order Processing

• Capture and process sales orders accurately
• Ensure all supporting documentation is complete and correctly filed
• Liaise with internal departments to resolve order-related queries

Customer Communication

• Contact customers to confirm or update information
• Follow up on outstanding documentation or queries
• Deliver professional, courteous customer service at all times

Document & Records Management

• Perform physical and electronic filing tasks
• Maintain and update records within the M-Files system
• Ensure documents are properly categorized and easily accessible

RUC Planning Support

• Assist with RUC planning activities
• Prepare and update relevant planning documentation

General Administrative Support

• Provide administrative assistance across the branch
• Support daily operational needs as required

Requirement