Technical Claims Analyst (668219)

Overview

Reference
668219

Salary
SGD/month

Job Location
-- Singapore

Job Type
Permanent

Posted
26 February 2025


The Role

We are seeking a Technical Claims Analyst to support the Singapore PCTSR Adjusting team. This role involves performing general administrative tasks, as well as assisting with low-level claims handling and analysis. The successful candidate may be considered for a future opportunity as a Trainee Loss Adjuster, contingent upon demonstrated aptitude and capability for a career in adjusting.

Key Responsibilities

  • Assist adjusters with general file management and e-filing of papers.
  • Document creation and voice transcription (if required) e.g., preparation / proof-reading of reports, letters, and general communications with clients.
  • General adjuster support, including the following tasks:

-        Case management on a day-to-day basis including developing the ability to confidently deal with technical questions (within reason) on behalf of the Adjuster

-        Attending site visits and meetings (with Adjuster and as required) with Insurers, Reinsurers, Brokers, Claimants, Insureds, and other interested parties

-        Assisting with drafting first reports and content for commentary on all aspects of the claim including circumstances, cause, loss/damage, potential quantum, policy response considerations and future actions

-        Assisting with regular communication with all interested parties, and reviews of ongoing information, preparing interim reports and other communications

-        Assisting with the negotiating and agreement settlement of claims (where appropriate) and preparing accurate final reports

-        Assist with the arrangement of meetings and appointments for adjusters

  • Attending and supporting the arrangement of client events, seminars and business development opportunities
  • Build strong relationships with:

-        Adjusters and external clients, where appropriate, and proactively follow up on any claims related queries / issues

-        Key internal stakeholders across working capital, marketing and other adjusting teams

  • Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
  • Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

Required Skills

  • Minimum of Diploma level education, ideally in a relevant field such as Legal Studies / Engineering / Forensics / Mathematics / Business Studies
  • Excellent communicator – confident and easily able to build rapport with a diverse range of people
  • Keen to take up professional Loss Adjusting qualifications and committed to developing into a Trainee Adjuster
  • Excellent English language skills, both written and oral
  • Highly competent with MS Office suite, with working experience of applying other technology platforms to support day to day admin and operational tasks
  • Strong analytical and problem-solving skills
  • Willing to work outside office hours and travel overseas as and when required


Contact information

Cara Norkett