Operational Accounts Assistant  

Cosham, Portsmouth

The Role Purpose

Working within the Operational Accounts team to ensure payments are made daily, purchase invoices are processed and paid in a timely manner, and that client bank accounts are reconciled on a regular basis.

Key Responsibilities

• Managing daily /monthly task workflow
• Make GBP and foreign payments and deal with any questions/compliance issues that arise.
• Carry out daily/weekly/monthly bank and float reconciliations and investigate anything that cannot be reconciled
• Processing purchase invoices from our providers
• Processing ad hoc sales invoices
• Processing Dr and Nurses escort time sheets and expenses
• Sending of sales invoices and payment remittances to our clients/providers
• Complete monthly and other adhoc tasks
• Dealing with internal and external queries via email or phone
• Prepare and investigate weekly and monthly reports for internal and external stakeholders
• Demonstrate and role model the Charles Taylor six Values

Required Skills

• GCSE Maths and English (Grades A-C) 
• Accountancy - Would be an advantage but not essential as company provides study support
• Computer knowledge to include Outlook, Work and Excel 
• Have strong written and verbal communication skills and a good telephone manner
• At least 1 years' experience in an accounting environment 
• Excellent attention to detail, numerical, organised, integrity, flexible, and confidential
• Be able to work on own initiative as well as in a team
• Be able to work to deadlines in a fast-paced environment

Working pattern

• Working pattern - Monday to Friday 9:00am - 5.00pm or variant 
• Hybrid working – 2 days per week in your normal office location, subject to business requirements.

About Charles Taylor Assistance 

Charles Taylor Assistance is the partner of choice to some of the UK’s most renowned travel insurance brands and one of the leading global providers of medical assistance, travel risk, and claims management services. We support over five million customers every year and process over 170,000 travel claims. 

 Our Values 

• Accountability (We take ownership and responsibility) 
  We all have a role to play in Charles Taylor’s growth and overall success. 

• Agility (We learn, evolve and adapt quickly) 
  We anticipate, prepare for and adapt to change; it’s how we stay competitive. 

• Care (We are compassionate and human) 
  We are approachable and genuinely interested in others. 

• Collaboration (We are one) 
  We are unique but united in our work. 

• Integrity (We do the right thing) 
  At all times, we act with responsibility and respect. 

Equal Opportunity Employer 

Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of. 

Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance. 

INTEGRITY: We do the right thing 

COLLABORATION: We are one 

AGILITY: We learn, evolve, and adapt 

CARE: We are compassionate and human 

ACCOUNTABILITY: We take ownership 

To apply to this Training and Development Coach vacancy, you must live and be eligible to work in the United Kingdom. 

IMPORTANT 

We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback and skill development. Our investment in you allows you to grow and progress for the longer term. For this reason, if you are in possession of a visa please note that we will be unable to consider you for one of our positions if you have less than 18 months remaining on your visa. If you have less than 18 months remaining on your visa, we may still consider you for one of our roles if you can provide one of the following: 

• Clear evidence of family ties that would go on to provide you with the eligibility to extend your visa. 

• Clear and current evidence that you qualify for a visa extension under the UK immigration laws and can also provide supporting documentation of this. 

Contact information

Samantha Barber