The Role

The role of a Loss Adjuster involves desk-based and on-site investigation, evaluation, and management insurance claims. The role will require you to provide an efficient and high-quality liability claims handling service for various insurers. The role will be providing direct support to policy holders whilst reporting to their Insurers in respect to the claim investigation findings.

Key Responsibilities

• To conduct surveys and inspections of power plant damage across various industries in order to determine the nature, circumstances, and extent of the damage sustained.

• To prepare concise, comprehensive reports in a timely manner, adhering to the guidelines set out by the company.

• To be available for surveys outside regular working hours, including weekends and public holidays as and when required.

• Developing working relationships with existing Clients.

• Assisting in the preparation and delivery of presentations and tenders to Clients and potential Clients.

• Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
• Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

Required Skills

• Candidate must hold at least a bachelor’s degree in electrical engineering (High Voltage). A relevant degree obtained from an overseas university, particularly one delivered in English, will be considered a strong advantage.
• Possesses a strong understanding of power plant systems, including boilers, turbines, generators, and control systems.
• Relevant certifications and licenses in power plant operations and management are advantageous.
• Highly proficient in English, reflected by IELTS score 7.0 or TOEFL iBT 100 or TOEFL PBT 600.
• Prepared to work as a team, willing to travel throughout Indonesia particularly in remote area and work in flexi-time hours.
• Computer literate, willing to work under tight deadlines and adapt to desk-bound and remote working practices
• Possesses excellent interpersonal and communication skills, self-motivated, dynamic, and proactive.

About Us

Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents.

Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers’ experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.

Our Property, Casualty, Technical & Special Risks team is a highly esteemed provider of adjusting and technical services. Our team comprises of chartered loss adjusters, engineers, surveyors, insurance practitioners, arbitrators, mediators, lawyers, registered expert witnesses, and chartered accountants. Leveraging a global, multi-disciplinary approach to major losses, we deliver solutions for complex, high-value cases with a positive and proactive mindset, regardless of size.

Expertise you can trust - for more information, please visit www.charlestaylor.com

Why join Charles Taylor?

Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.

We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance
for professional qualifications.

Our Values

• Accountability (We take ownership and responsibility)
  We all have a role to play in Charles Taylor’s growth and overall success.
• Agility (We learn, evolve and adapt quickly)
  We anticipate, prepare for and adapt to change; it’s how we stay competitive.
• Care (We are compassionate and human)
  We are approachable and genuinely interested in others.
• Collaboration (We are one)
  We are unique but united in our work.
• Integrity (We do the right thing)
  At all times, we act with responsibility and respect.

Equal Opportunity Employer

At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion or sexual orientation.

We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.

Contact information

Cara Norkett