About Us

At Charles Taylor, we believe we hold a unique position in our markets. Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources and are proud of our position as a leading global loss adjuster across all our disciplines.

Our Property, Casualty, Technical & Special Risks team is a highly esteemed provider of adjusting and technical services. Our team comprises of chartered loss adjusters, engineers, surveyors, insurance practitioners, arbitrators, mediators, lawyers, registered expert witnesses, and chartered accountants. Leveraging a global, multi-disciplinary approach to major losses, we deliver solutions for complex, high-value cases with a positive and proactive mindset, regardless of size.

Expertise you can trust - for more information, please visit www.charlestaylor.com

The Role

The construction professional indemnity (PI) team manages complex claims made by design and build contractors, engineering consultants, architects and surveyors in the UK and internationally.  We are instructed by professional indemnity Insurers early in the claims notification process and advise them, with the assistance of other parties such as technical experts and lawyers as required, about all aspects of the claim including the alleged professional errors resulting in the loss, legal liability, policy liability, and covered quantum.

Key Responsibilities

• To perform a loss adjusting function for all claims and develop existing skills to assist with other areas of loss adjusting as required. This will involve:  
  • receiving and acknowledging new instructions from clients
  • undertaking site visits, meeting with Insurers, Reinsurers, Brokers, Claimants, Insureds and other interested parties predominantly in the UK and possibly Europe and elsewhere
  • preparing reports and e-mail advice commenting in detail on all aspects of the claim, reviewing policies and contracts and planning and recommending future actions
  • instructing and controlling third party experts and others as necessary
  • communicating regularly with all interested parties, calculating and approving payments, and other communications
  • calculating and agreeing settlement of claims and preparing accurate final reports.

• Support the Construction Professional Indemnity team by contributing to marketing efforts, including:
  • Developing working relationships with existing Clients
  • Helping to identify and plan approaches to new Clients
  • Assisting others with their marketing functions
  • Supporting marketing activities like presentations, networking, or social engagement.

• Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
• Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

Required Skills

• Chartered Engineer or Surveyor with the ICE, IStructE, RICS, or similar and/or some experience of construction related insurance/loss adjusting.
• Excellent communication skills both verbal and written.
• Good team player and ability to work independently.
• Strong interpersonal/people skills.

Why join Charles Taylor?

Charles Taylor prides itself on being a people-centric business. Our organisation culture and company values are at the heart of our everyday interactions with each other, as well as our customers and industry partners.

We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance for discrimination of any kind, including but not limited to age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.

Our goal is to promote an inclusive and diverse workplace where we actively appreciate and celebrate differences, allowing all employees to be their authentic selves. At Charles Taylor, we take pride in our inclusive and diverse culture, fostered by our strong external partnerships and our commitment to promoting a transparent and fair recruitment and selection process.

Contact information

Harry Rainey