About Charles Taylor
Charles Taylor is a leading global provider of professional services and technology solutions to the insurance industry. We are a profitable, growing organisation that is highly regarded in the insurance industry, employing some of the industry’s ‘best in class’ professionals and technical experts. Our services and solutions support every stage of the insurance lifecycle and every aspect of the insurance operating model, across all major commercial insurance lines as well as technical areas of personal insurance. We serve a diversified blue-chip international customer base that includes national and international insurance companies, mutuals, captives, MGAs, Lloyd's syndicates, and reinsurers, along with brokers, distributors, and corporate insureds.
Charles Taylor is PE-backed, following a majority investment by Lovell Minnick Partners in January 2020, and has strong ambitions for organic and acquisition-led growth.
Our delivery of high quality, tailored services and solutions to our clients is backed by our core values of support, excellence in people, client partnership, quality of work, entrepreneurship, and positive change. We look for employees who exemplify these values to join us and help drive our growth.
For more information, please visit www.charlestaylor.com
Overall purpose of the job
Charles Taylor is looking for a Data Protection Specialist to join its central Assurance function for a period of at least 6 months. This is a great opportunity to join the 2nd Line of Defence Function. The role will report to the Group Data Protection Officer and sits within the Group’s Assurance function with responsibility for Data Privacy, compliance and associated risk management.
The main areas of focus include project planning and the implementation of new data protection and privacy compliance and risk frameworks, support the development of the data privacy controls framework, delivery of focused risk and compliance matters and data protection assurance related training and communications.
This role offers a wide variety of interesting and challenging work, working as part of a strong team in support of Charles Taylor’s global business that have ambitious growth plans.
Please note that we are seeking candidates who can start mid of June. Also while this role is mainly remote, there may be occasional travel required to the London office (once in4-6 weeks)
Key Responsibilities
- You will support the development and maintenance of a risk and controls culture across Charles Taylor.
- You will champion Privacy Risk Management across the business units.
- You will monitor and support all functions and business units with the compliance framework.
- You will support the Group DPO in reviewing, evaluating, and documenting data protection controls across multiple jurisdictions, which will include assessing the adequacy of documentation of those controls to meet regulatory requirements and meeting control owners.
- You will ensure best practice guidelines are in place for compliance in respect of legal and regulatory requirements, statutory audit recommendations and other areas of compliance.
- You will assist in devising and delivering new policies where necessary which are in line with compliance guidelines and aligned to the assurance focus of greater commercial awareness and simplicity.
- You will be responsible for managing certain compliance, risk and insurance activities including policy approvals, oversight of regulatory diaries, data protection and other regulatory matters as required to service the needs of the business units.
- You will support in the collation and analysis of key information on data breaches and incidents reported across the business, identifying key trends, and producing lessons learned for continuous improvement.
- You will support the Group DPO in devising training which is responsive to the requirements of the business units and GBS taking account of the services the business units deliver and ensuring the training is relevant.
- You will assist the business units and GBS functions in their completion of monthly Assurance Compliance and Data Governance reports as required.
- You will assist in the collation and analysis of Compliance, Risk and Information Security reporting to the Group Head of Legal and other key stakeholders.
- You will support in designing and maintaining a consistent answer library for data protection and privacy related responses to; Requests For Information, bid content, customer questionnaires etc.
- You will support the Group DPO in maintaining and updating a consistent answer library for data protection and data privacy responses to queries raised by internal clients.
- You will support the Group DPO in maintaining and updating a consistent answer library for data privacy responses to data subjects when exercising their rights under the applicable laws.
- You will review notifications of data breach and investigate, notify clients within contractually agreed timescales and assist the Group DPO in managing any required notification to the ICO or data subjects.
- You will draft responses to complex DSARs and supervise the drafting of responses to simple DSARs (and other data subject rights).
- You will assist with the development and global delivery of data protection compliance, and group- wide training programmes for all employees aligned to the roll out of the new risk framework.
- You will assist in the collation and reporting of training statistics for worldwide data protection / privacy training, and providing reports to each business unit and GBS function on monthly basis, and to suppliers where applicable.
- You will support business units with their operational and risk reporting as required.
- You will carry out horizon scanning in relation to compliance and regulatory changes and updating any changes in regulatory guidance to the business.
- You will support the data protection due diligence and compliance requirements of the M&A activities across the business.
- Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
- Demonstrate and role model the Charles Taylor six Values by acting with responsibility and respect (Integrity), work better together (Collaboration), anticipate, prepare for, and adapt to change (Agility), are compassionate and human (Care) and take ownership (Accountability).
Why join Charles Taylor
We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.
We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.
Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available.
Equal opportunity employer
At Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance of discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.
