Payroll Analyst (Covering UK & Spain)

Location: Portsmouth or Christchurch (Hybrid working may be available once you are fully competent in the role and confidently settled into this position)

Department: HR – Payroll & Benefits

Reports to: Payroll & Benefits Lead

About Charles Taylor Assistance

Charles Taylor Assistance is the partner of choice to some of the UK’s most renowned travel insurance brands and one of the leading global providers of medical assistance, travel risk, and claims management services. We support over five million customers every year and process over 170,000 travel claims.

Our three core customer areas are: Medical Risk Assessment, Medical Assistance, and Travel Claims.

About the role

We are looking for an experienced Payroll Analyst to join our HR – Payroll & Benefits team and support the accurate, timely and compliant delivery of payroll across the UK and Spain.

This is a great opportunity for someone with strong payroll experience who enjoys working with data, solving problems and collaborating with HR, Finance and external payroll providers in an international environment.

What you’ll be doing

• Supporting the end-to-end processing of UK and Spain payrolls, ensuring accuracy and timely delivery
• Preparing and validating payroll changes, reconciliations and payroll variance checks
• Working closely with outsourced payroll providers to investigate and resolve discrepancies
• Ensuring payroll processes remain compliant with relevant legislation and statutory requirements
• Supporting benefits and pension administration
• Responding to and resolving employee payroll and benefits queries, providing a high level of customer service
• Maintaining accurate payroll documentation, processes and SOPs
• Producing payroll reports and supporting wider HR and Finance reporting requirements
• Contributing to payroll projects, process improvements and initiatives to improve efficiency and data quality.
• Working collaboratively with HR, Finance and other internal stakeholders across the business.

What we are looking for:

Essential:

• 3 + years UK payroll knowledge (UK payroll knowledge is essential)
• Strong knowledge of payroll processes, legislation and statutory requirements
• Experience working with outsourced payroll providers
• Advanced Excel and analytical skills, with the ability to identify trends, discrepancies and data issues
• Excellent attention to detail and a methodical approach to working with sensitive data
• Strong communication and stakeholder-management skills
• Ability to manage deadlines and prioritise effectively in a fast-paced environment

Desirable:

• Experience or knowledge of Spanish payroll
• CIPP qualification at Level 3 or above
• Experience supporting benefits and pension administration
• Experience working within an international or multi-country payroll environment
• Spanish language skills are not required, although experience with Spanish payroll would be a bonus

Why join us?

• International exposure
• Supportive team environment
• Career development opportunities
• Competitive salary and benefits package

Please note that we’re unable to consider applications from candidates who have previously applied or interviewed for this role.

If you are currently waiting for your UK Graduate Visa, we will only be able to consider your application once your visa has been successfully granted. Unfortunately, we are unable to progress applications until the Graduate Visa has been issued.

We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback and skill development. Our investment in you allows you to grow and progress for the longer term. For this reason, if you are in possession of a visa please note that we will be unable to consider you for one of our positions if you have less than 18 months remaining on your visa. If you have less than 18 months remaining on your visa, we may still consider you for one of our roles if you can provide one of the following: 

• Clear evidence of family ties that would go on to provide you with the eligibility to extend your visa. 

• Clear and current evidence that you qualify for a visa extension under the UK immigration laws and can also provide supporting documentation of this. 

Contact information

Samantha Barber