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Product Owner - Client Onboarding & Platform Change

Manchester | Up to £65,000 | Hybrid working - four days in the office

A leading global financial services organisation is looking to appoint a Product Owner to support a major client onboarding and platform transformation programme.

This is an opportunity to take ownership of a high-profile workstream involving the migration of a significant institutional client onto a large-scale investment servicing platform.

Working as part of a multidisciplinary Agile pod, you will help define the future operating model, identify gaps within the existing product and oversee the delivery of the enhancements required to support a successful migration.

The role

You will act as the Product Owner for a dedicated delivery pod, working closely with client stakeholders, Operations, Technology and the wider Product team.

Your responsibilities will include:

• Owning and prioritising the product backlog

   

• Working with stakeholders to understand business and client requirements

   

• Assessing gaps between the client's operating model and the existing platform

   

• Translating requirements into user stories, features and product enhancements

   

• Managing stories through refinement, development, testing and implementation

   

• Supporting the product elements of a large-scale client migration

   

• Working closely with distributed Technology and Operations teams

   

• Managing competing priorities and making informed delivery trade-offs

   

• Identifying risks, dependencies and issues across multiple workstreams

   

• Providing regular updates to senior internal and external stakeholders

   

• Measuring the effectiveness of product changes following implementation

   

• Recommending improvements to existing processes and the customer experience

   

The background

This role could suit an established Product Owner or someone who has progressed into Product Ownership from a Business Analysis, Project Management or Change background.

Previous Transfer Agency experience would be advantageous but is not essential. Applications are welcomed from candidates across financial services, including:

• Asset management

   

• Wealth management

   

• Banking

   

• Pensions

   

• Insurance

   

• Investment operations

   

• Financial technology

   

You should be able to demonstrate:

• Previous Product Owner or product delivery experience

   

• Experience working within an Agile environment

   

• Strong stakeholder management and communication skills

   

• The ability to translate business requirements into deliverable product changes

   

• Experience managing backlogs, user stories and delivery priorities

   

• Confidence working with senior stakeholders and client representatives

   

• Financial services experience

   

• A structured, organised and pragmatic approach to delivery

   

Experience supporting client onboarding, platform migrations or operating model change would be beneficial, although it is not essential.

Why apply?

This is a visible role within a growing product function, supporting a major transformation programme with a long-term delivery roadmap.

You will have genuine ownership of a defined workstream, regular exposure to senior stakeholders and the support of an experienced Product Manager and wider delivery team.

The organisation is continuing to invest in Manchester as a strategic location, creating strong opportunities for future progression across Product, Change and Technology.

Contact information

James Nelson