&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment.  Every single ‘&Beyonder’ makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose ‘&Beyonders’ very carefully – they are the strength and the future of this company.                                

OUTPUTS

• Co-ordinate staff and Equipment
• Motivate Staff and keep the staff motivated
• Training of the Staff
• Quality Control
• Problem Solving
• Counselling Staff
• Communicate with staff & other departments
• Guest Satisfaction
• Implement and Follow the BOPS
• Relieve as Vlei Lodge Manager for two weeks of each cycle

SKILLS REQUIRED

• Communication skills - with guests and fellow staff members
• Standard of your work must exceed the standard of the lodge
• Good organisational ability
• Lateral thinking ability
• Initiative
• Must adhere to World Class Hospitality and Service Standards
• Professional, courteous, hospitable to guests
• Must be able to cope under pressure to meet guests needs
• Must be able to lead people and correct things when needed
• Honest, have good integrity, proactive and driven person who has career ambition
• KNOWLEDGE REQUIRED

• Hospitality
• Environment
• The surrounding communities
• The country
• Company Knowledge (&BEYOND as well as Foundation)
• Valid unendorsed SA driver’s license essential.

PREVIOUS WORK EXPERIENCE REQUIRED

• Experience in the service industry especially in dealing with guests and staff
• Previous camp manger/ safari host experience an advantage
• Previous experience in working with kids an advantage

The successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, ability to overcome obstacles and persist with the task at hand, be decisive and adaptable.

This is a permanent live-in position, based at Phinda

Transport to/from leave cycles is the successful candidate’s own responsibility

Contact information

Caitlin Royal