About the Role

We are seeking an experienced and highly organised Recruitment Hub Team Leader to oversee day-to-day operations within our brand new centralised Alcedo Care Recruitment Hub. You will lead a team of recruiters, ensuring the delivery of a high-quality, efficient, and candidate-focused recruitment experience.

You will be working alongside our senior leadership team and reporting directly to our Group Head of Recruitment.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys improving processes, and is passionate about delivering outstanding service to applicants and our Alcedo Care operational teams in the branches 

Key Responsibilities

• Lead, support, and develop a team of recruitment hub staff, ensuring workloads are effectively prioritised and service standards are met.
• Oversee the full recruitment administration process, ensuring compliance with organisational policies and procedures
• Act as the first point of contact for escalated queries from candidates or operational teams
• Monitor performance metrics, report on recruitment activity and compliance , and identify opportunities to improve efficiency.
• Work closely with operational teams hiring to support workforce planning 
• Ensure all recruitment systems, databases, and documentation are accurate and up to date.
• Drive continuous improvement within the recruitment hub, introducing innovative solutions to enhance the candidate and operational experience.
• Plan, organise, and maintain team rotas to ensure appropriate staffing levels and smooth daily operations

About You

• Experience leading or supervising a recruitment or administration team.
• Strong understanding of recruitment processes, compliance, and best practice.
• Excellent organisational skills with the ability to manage competing deadlines.
• Good interpersonal skills to build internal relationships within the team and operational teams
• High level of accuracy and attention to detail.
• Confident communicator with the ability to build positive relationships at all levels.
• Proactive problem-solver with a focus on improving systems and services.
• Competent with applicant tracking systems and general recruitment technology.

What We Offer

• A supportive and collaborative team working environment
• Opportunities for professional development and progression through our Alcedo Care Rising Stars programme 
• 25 days holiday + bank holidays 

If you feel you’ll be the perfect fit for this role and want to join Alcedo Care - a fast growing business with great values, a fantastic culture and amazing staff then we’d love to hear from you 

Contact information

John Townley