This is an exciting opportunity for the right person to become a key member of our dynamic Homecare Team as part of Alcedo Care at our Kendal office location.
You will need a full UK driving licence with access to your own vehicle for this role.
As our Care Coordinator, you will be working closely with our Registered Manager, you will be responsible for effectively scheduling and coordinating all our care visits and will often be the first point of contact for our carers, clients, and other health care professionals.
Salary is £33,000 40hrs week 8.30am to 5pm.
We are passionate about delivering the best quality of home care possible and operate to exacting standards to ensure we achieve this every time; we are looking for someone who shares this passion and wants to join us on our journey as we grow.
At Alcedo Care, we are more than just a care provider – we are a family, and we believe in treating our team like family. As a Top 20 Homecare Provider in the UK for the past 5 years, we know what it takes to deliver exceptional care. Our passionate and dedicated teams make us proud every day.
Responsibilities and Duties
- Prepare the weekly plan to allocate carers to each care visit for our clients on our rostering system
- Make changes to schedules as required
- Being able to schedule new clients into existing rota's
- Ensure compliance is met within the office and the care calls
- Assist and support the Registered Manager, Area Manager and Operational Manager
- General office administration
- Undertake client care reviews
- Undertake client assessments
- On-call management on a rota basis (additional rate)
- Work very closely with all the other members of the Home Care team, Office team, and Directors.
- Supporting on care calls as required throughout the Kendal, South Lakes and surrounding areas.
Qualifications And Skills
- Self-motivation and a passion for being the "Best."
- You should have experience in working in a fast-paced environment within volume coordination and possess excellent organisational and communication skills and be highly motivated to ensure maximum time efficiency.
- Highly independent and organised;
- Excellent IT skills, including full proficiency in IT packages such as Excel/Word, etc.
- You have an empathetic and a caring nature
- You have health and social care qualifications (NVQ 2/3 or above)
- You are a people person with good communication skills
Join our family!
At Alcedo Care, we believe in making a difference not just in the lives of the people we care for, but in the lives of our team members. If you’re looking for a role that’s more than just a job, where you can grow, feel appreciated, and make a real impact, apply now! We can’t wait to welcome you aboard.
Make your application online today!
