At Beluga Rox we are looking for an experienced Care Coordinator in a beautiful office in St Asaph. 

Our client is rated top 20 homecare providers in the UK for the last 5 years by their clients, a testament to the work of their amazing care teams. They are a family-owned company and operate with the family values at the heart of everything they do.
This is an exciting opportunity for the right person to become a key member of our client’s well established dynamic Home Care team providing Complex Care, Complex Mental Health and Domiciliary Care in St Asaph.

The Role….

• Within your Care Coordinator role, you will be working closely with the Registered Manager, you will be responsible for effectively scheduling and coordinating all care visits and will often be the first point of contact for our carers, clients, and other healthcare professionals.
• ensure continuity of care while actively promoting the services that the business offers, through face to face and telephone communication including arranging and completing care reviews and providing guidance and care support to our clients care team. You will also handle general office administration tasks and participate in on-call management on a rota basis.
• Responsibilities….
• Develop and maintain effective working relationships with clients, the office team, and the wider management team
• Complete, update and maintain records of care on our digital care record system
• Manage the activities of a workforce ensuring that the needs of clients are met
• Providing a crucial link between the client, the care teams and any other parties involved
• Upholding the good reputation of our client, as a quality provider of care services
• On-call management on a rota basis.
• Be able to deliver care as part of the emergency on-call team, should the situation occur
• Work closely with all the other members of the branch Operations team and across the organisation as needed
• Liaise with our complex care nursing team to deliver client-specific complex training and competencies and coordinate joint assessments with the nursing and branch teams

What you need for this role……

• Must drive and have access to your own vehicle as this role will involve travel to meet the business needs
• NVQ 3 in Health and Social care or above
• Self-motivation and a passion for being the “Best.”
• Experience of working as a carer delivering regulated personal care and support, ideally in the community/ home care with complex care experiences
• experience in working in a fast-paced environment within volume coordination and possess excellent organisational and communication skills and be highly motivated to ensure maximum time efficiency.
• Highly independent and organised
• Excellent IT skills, including full proficiency in IT packages such as Excel/Word, etc.
• You have an empathetic and a caring nature
• You are a people person with good communication skills
• You are a team player
• Ability to problem solve

What’s in it for you….

• Salary £33,000 per annum
• Private Medical cover
• 25 days plus bank holidays
• Carrer progression
• Pension scheme
• Dress down Fridays
• Free lunch on a Friday
• Team building activities

If you would like to find out more about this great Care Coordinator opportunity please call Holly at Beluga Rox on 01244 562-000

Contact information

Holly Beddoe