Account Executive / Junior Broker

Are you an energetic, enthusiastic and driven individual looking for a foot in the door of a successful and supportive leading organisation?  Are you eager to learn?  If so, read on, as we are looking for an entry level Account Executive to join our Group Charter broking team. 

Group Charter offer a broking service to clients looking to charter an aircraft for between 20 and 500 passengers and you will assist the team in various research, sales, administration and customer service tasks to ensure the success of this fun and supportive team.

As part of our 2025 Academy, we will teach you all about the world of Group Charter Brokering.  You will learn about  sales techniques, aircraft types, how to negotiate and research, as well as softer skills such as customer service and effective written and communication skills, within a classroom setting, before heading out onto the floor to learn from the experts. 

You will support the established broking team by sales prospecting and market research within an allocated industry sector. This will be achieved by telephone sales and desk research identifying charter opportunities from both past customers and prospective clients.  In addition to this, you will support the team with pre and post charter administration arrangements as part of the end-to-end charter process.

Please note that after successful completion of your probation (usually 6 months) you will be required to become part of the on call rota.  On call duties can be done remotely.  You will be on call outside of normal office hours, including evenings, weekends and holidays.  This is shared week about between around 4 others, so you are likely to be on call 1 week in every 5 as a minimum.

Salary  - £29,500.

In time, if you begin making your own bookings and finding new clients, you will also be eligible for commission payments for eligible bookings on top of your basic salary.

What you will be doing:

• Assisting with achieving targets set for each financial year
• Providing support to the Broker Team in all aspects of day to day trading
• Maintaining and growing of our existing client base
• Assisting with client care activities and supplier relations
• Ensuring the speedy turnaround of new and existing client enquiries
• Ensuring all new enquiries are entered correctly into the CRM system and updated on a regular basis
• Providing an after sales service and orderly maintenance of paperwork and files
• Researching relevant industry data to create new sales leads
• Building new business for Air Partner in a competitive market
• Managing and maintaining high service levels on demanding accounts

Please note that this role is based in Gatwick and it will be office based 5 days a week (Monday to Friday) to start, and will move to a hybrid model of 3 days in the office and two from home once comfortable and fully trained (around 6 months after starting). 

What we are looking for:

To be effective in this role you will need to be able to demonstrate an outgoing personality with a passion for life and an enthusiastic, and self-motivated attitude and a lust for learning and a hunger to do well.

You will also have:

• A competitive attitude, with a sales mindset and a desire to succeed
• Excellent verbal and written communication skills and a confidence and willingness to conduct cold calling and to speak to all levels of people professionally
• Customer focus with good people skills and the ability to form relationships with key individuals
• Excellent time management skills to ensure rigorous contract and project deadlines are met
• A organised and resourceful approach, with an ability to problem solve logically
• Flexibility to go the extra mile when needed
• IT literacy (Microsoft Suite) with the ability to learn the functions of new systems
• Strong numeracy skills and excellent attention to detail
• An ability to maintain a sense of humour, even in pressured situations
• A willingness and ability to travel, attend events and airport see offs

It would also be an advantage if you:

• Have other language skills, apart from English, such as German, Italian, French or Arabic
• A passion and strong interest in aviation and Aircraft
• A degree in a related aviation field
• Previous sales experience
• Experience working in an international environment
• Experience working a support role within tourism or air chartering

We offer a foot in the door to a sector that is otherwise notoriously hard to get into, training in all things Charter broking, a good benefits package, the opportunity to travel occasionally, and a pathway to eventually become a stand alone Account Manager, grow your own book of business and to earn uncapped commission. 

What next?  If you apply, your CV and any supporting information will be reviewed as soon as possible.  If you are selected, one of our Talent Acquisition Team Members will reach out to you to arrange a screening call.  From the candidates screened, a shortlist will be created and these shortlisted candidate will be invited to an Assessment Centre (taking around half a day) on 27^th August – so please ensure you keep this day free – at our Gatwick office.  The successful candidates will then receive their contracts the week commencing 1^st September and the training will start on Monday 6^th October.  You must be available for at least the first 3 months after 6^th October to be able to attend the training in full, so if you have plans of more than a few days during this period, this will hinder your application.  

About us: 

Welcome to Air Partner – where the skies are not the limit, they're just the beginning! ​ 

Established in 1961, Air Partner is an international aviation services group and we're inviting you to join our crew. As a key player in the Wheels Up family, we're soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner – talk about flying in good company!​ 

Providing world class aircraft charter services and aviation safety and security solutions, we're the go-to for industry giants, commerce champions, governments, and private jetsetters. We also flex our wings in both civil and military circles globally.​ 

Our Charter Division comprises of group charter, private jets, cargo, and specialist services. Group Charter charters large airliners to move groups of any size. Private Jets offers the Company's unique pre-paid JetCard scheme and on-demand charter for up to 19 people. Cargo provides a portfolio of logistics solutions including On-board Couriers (OBC), Next Flight Out (NFO)  and part/full charters along with a host of support services, to move almost any cargo anywhere, at any time. 

But we're not just about the skies; we're about creating an atmosphere where you can thrive. We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life. ​ 

We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.​ 

We're not just a company; we're a family, and we're on the lookout for more incredible individuals. Are you ready to belong? If you're thinking, "That's the place for me!" – we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer we guarantee an interview for any disabled person meeting our job criteria.  And If you require any reasonable adjustment during any part of the recruitment process, just please let us know. That's not just a promise; it's our commitment to an inclusive future.​ 

What's the next step? A virtual interview where you get to show your stuff to our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident.​ 

We encourage applications from every background so if you're ready to make your career take off, check us out at www.airpartnergroup.com. Your next adventure is just a click away! ​