Sales Order Processor 

Newcastle Under Lyme 

£25,500 - £27,000 

Are you a proactive and organized individual with a passion for providing exceptional customer service? Do you enjoy working in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you!

About the Role
We’re looking for a motivated and detail-oriented Sales Administration Assistant to join a well-established and thriving company. In this role, you’ll provide vital support to the Sales team, ensuring that customers receive a seamless and professional experience. From processing orders to building lasting customer relationships, you’ll be at the heart of a busy, customer-focused environment.

Key Responsibilities

• Handle inquiries via phone and email, ensuring prompt and professional responses.
• Process sales orders, manage goods returns, and handle related queries.
• Keep systems updated and accurate, ensuring smooth operations.
• Develop and maintain strong relationships with customers to ensure satisfaction and loyalty
• Assist with supplier orders, progress updates, and other essential tasks to keep the team running smoothly.
• React flexibly to urgent issues and contribute to resolving challenges effectively.

What We’re Looking For
We’re seeking someone who is organized, adaptable, and thrives on delivering excellent customer service. You’ll need:

Skills and Experience

• Strong keyboard and computer skills, ideally with experience using Office 365.
• Excellent verbal and written communication abilities.
• Proven organizational skills, with the ability to multitask and prioritize effectively.
• A customer-focused mindset and a passion for solving problems.
• Experience in a similar administrative or customer service role (preferred but not essential).

Personal Attributes

• A positive, “can-do” attitude and a proactive approach to tasks.
• A team player who enjoys working collaboratively but can also manage their own workload.
• A strong communicator who builds rapport easily with customers and colleagues alike.
• Flexible and open to learning, with a willingness to adapt to the needs of the business.

Why This Role?

• Join a supportive and collaborative team.
• Enjoy a varied and rewarding role where you’ll make a real difference every day.
• Build your skills and develop your career in a welcoming and dynamic environment.

Send you CV to leanne@kpir.co.uk and call 01270 589943

INDCOM