Hire Controller

St Helens

Permanent

Up to £35,000 depending on experience

Our client is seeking an experienced Hire Controller looking to take their career to the next stage.  Your primary responsibility is to manage the rental of equipment, machinery, and tools to customers, ensuring that the right equipment is available for the customer's needs at the right time and at the right price, maximising business opportunities. 

Working for this company, you will be given lots of autonomy to successfully manage this function for a brand with a great reputation within their field.  On offer are great career development opportunities, ideal for individuals who are driven to deliver complete customer satisfaction.  Our client recognises and rewards hard work, loyalty and achievements with excellent incentives and a structured discretionary bonus scheme. 

About the role…

This position is office-based, 5 days per week, within a busy but relaxed atmosphere. Working as part of a team in a very busy and fast paced office, you will provide a prompt and efficient service to customers both internal and external. You will maximise all revenue opportunities and administer all associated paperwork, whilst providing outstanding customer service at all times.

Position responsibilities:

• Deal with telephone, email and face to face enquiries about plant, machinery and tool hire. 
• Manage orders from customers and provide accurate information as required.
• Ensure accuracy of all paperwork and that procedures for hire and sales contracts, purchase orders, stock transfers, asset administration, are adhered to.
• Set up customer hire contracts, negotiate costs and prepare invoices. 
• Liaise with the warehouse to ensure equipment required for hire is available.
• Co-ordinate drivers to ensure equipment is delivered and collected from customers on time and efficiently.
• Ensure all deadlines are met in relation to reporting of information.
• Work within the Health & Safety policy of the company to ensure safe working practises.
• Maximise consumable sales opportunities at every opportunity.

Benefits:  

• Salary £28-35,000 DOE
• Private health care
• Career progression and management development opportunities
• Good holidays and Christmas shutdown
• Social staff events

About you:

• Experience in the construction sector is not essential but it is ideal
• Experience within a hire controller or hire team is essential
• Experience within a depot is ideal
• Strong customer service and communication skills are essential alongside the willingness to work within a busy and reactive environment
• All training is provided to support your success in the role

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days, we’re sorry you have not been successful this time.  Please do not let this stop you applying for other positions you may be suitable for. Good luck!  1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.