This is a rare opportunity to join a fast-paced, design-led company at the forefront of the luxury lifestyle and interiors sector. My client is a small but rapidly growing team with a passion for quality, creativity, and excellence. Their bespoke, high-end products and services are trusted by discerning clients and top-tier designers. If you're excited by the world of luxury interiors and want to play a pivotal role in shaping the engine behind it, this could be your perfect fit.

Overview of the Role

We are seeking a dynamic and highly organised Operations Manager with a strong understanding of manufacturing and supply chain management. This person will be responsible for streamlining production, coordinating cross-functional departments, and ensuring an exceptional client experience from concept to delivery. This role is ideal for someone who thrives in a fast-moving, hands-on environment and has the confidence to take ownership and drive business growth.

Key Responsibilities

• Lead and optimise day-to-day operations across production, logistics, and project delivery
• Implement robust systems and workflows to ensure smooth project execution and exceptional product quality
• Manage workshop organisation and output, ensuring a clean, structured, and efficient production space
• Liaise closely with the design and supply chain teams to guarantee timely, on-budget project delivery
• Monitor performance against key operational metrics, reporting regularly to senior leadership
• Oversee logistics and fulfilment, ensuring seamless delivery of luxury products to clients
• Manage operational budgets and allocate resources effectively to maximise profitability
• Identify process improvements and lead initiatives to enhance productivity, scalability, and client satisfaction
• Prepare and present detailed reports on operational performance and strategic progress
• Cultivate a strong, motivated, and high-performing team culture across departments

What We're Looking For

• Proven experience in operations, manufacturing, or production management. 
• Exceptional organisational and problem-solving skills, with a keen eye for detail
• Comfortable working in a fast-paced, hands-on environment with multiple moving parts
• Solid understanding of supply chain logistics, finance, and HR functions
• Strong leadership and team development experience
• Confident communicator with stakeholders at all levels
• Familiarity with metalwork or bespoke manufacturing highly desirable
• Experience working with or alongside luxury interior design is a major plus
• Knowledge of project management methodologies is advantageous
• Proficiency in systems implementation and data analysis

Why Join Us?

• Be part of a rapidly scaling brand redefining luxury manufacturing and design
• Work closely with a creative, passionate, and ambitious team
• Make a visible impact on projects, systems, and the future of the business
• Enjoy a collaborative environment where ideas and ownership are encouraged
• Competitive salary with bonus potential and growth opportunities

We're looking for someone who's ready to roll up their sleeves, lead with clarity, and help take our operations to the next level. If that's you, we'd love to hear from you.