Part Time Customer Experience Advisor

Hours: 9am – 7pm, weekend work occasionally, hybrid working available

Duration: Temporary until March 2025

Pay Rate: £13.00 - £13.50 per hour

Location: Holmes Chapel

Key Duties:

• Manage incoming calls and emails efficiently, responding to inquiries regarding bookings and memberships with accurate and timely information.
• Assist potential and existing customers by providing detailed explanations of services, membership benefits, and booking procedures.
• Maintain a courteous and professional demeanor to ensure a positive customer experience.
• Engage with potential customers through various communication channels, such as phone calls, emails, social media, and live chat.
• Identify customer needs and interests, tailoring your approach to effectively present relevant products and services.
• Build and maintain relationships with leads to nurture their interest and convert them into loyal customers.

Key Skills Required:

• Strong communication, planning and organisational skills
• IT Literate
• Experience in a customer service or sales role
• Full UK driving licence

If you are interested in this role please apply directly or email your CV to EllieC@kpir.co.uk. You can also call Ellie on 01270589943.

INDCOM